As always Rod you make a valid arguement and I dont disagree with anything you said. I do believe tuners have the right to lock their tune, 1. It is there intellectual property and 2. there are heaps of customers that [fizzle] it up then come back and complain.
Rod you have been doing this car thing for a while, you have the contacts then many dont. You know where to go. My experience with other standalones is my dickhead(read, very stupid and ethnic) wog cousins/mates who go into a shop and pay big on everything. And bad service is what I just picked up as what all performance shops do, they dont want to look at anything again without paying another $500. So if it is a small issue you could fix at home, you have to wait for it to be a big issue with big cost/profit before they will look at it. Not many performance shops I have seen will touch your car for even 2 minutes for free even when you are a previous customer.
I trust Radar's soldering
. But I wouldnt trust my own.