Join Date: Mar 2002
Location: Toronto, Cananda
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Visited the dealership today, they have ordered another axle and are going to replace the current one. They called the aftermarket company and spoke with them about the issue. The aftermarket company is sending a different axle. They said I got the wrong axle to begin with. Not sure if the error was either on Mazda's end or the aftermarket company, but now I know I'm not crazy at least!
They also mentioned they are having a special tool sent in which is needed to fit the axle into place. I'm not sure what that tool is and how they changed the axle in the first place without it but I'll go along with it.
We'll see how the repair goes this time. Hoping they have both the part and tool in tomorrow so I can get this over with.
A lot of the nonsense explanations about the axle I got previously were from the service manager. Now that she is not there I seem to be having no resistance at all. They are treating this like a dealership should be now.