Join Date: Aug 2001
Location: Sarasota, Florida
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OK, I am coming in defense of UPS here. And I am also going to kick them to the curb and tell you how ignorant they are behaving as of lately.
LuN@t!k, you do NOT pay a UPS driver with cash. We accept only Check, Money Order, or Cashiers check. UPS drivers are not allowed to accept cash. I don't know why he took cash from you, but he was not supposed to. That may be why you had billing issues.
Magik8, it may be the person shipping your packages that got the address wrong. There have been many upon many times that I have gotten a package for an address on my route that I know for a fact the company moved to a different address. And sometimes these companys have been moved, or gone out of business for months, and they STILL receive things! It happenes all the time. It's more often than not the supplier has not updated THEIR shipping accounts to reflect your address change.
As far as everyone saying "maybe the cut down on steps" ect ect. This is how their system goes. Every package that is picked up by a driver is scanned at the time of pickup, whether by an "End of Day" report, or by scanning the 1z tracking bar code itself on the package. As the package enters the terminal, it is now scanned again and then sorted to the appropriate trailer to go to a hub for it to be sorted to go to its next destination. Every hub that trailer goes to or from, it is scanned. Every time those packages leave the trailer or go onto another trailer, they are scanned. When the packages reach their destination terminal, they are then scanned as they come off the trailer before they are put onto the package car for delivery. And of course as the driver releases the package, it is scanned for the final time.
So you can only imagine how many times that package is scanned just by that small model.
Throughout the United States UPS has also been upgrading and installing more electronic scanning systems to make things more efficient and to expedite their sorting methods and to ensure the packages go on the right trucks.
Let me tell you, I think Microsoft designed the software for this new system because it [fizzle]ING BLOWS. The system is supposed to interpret addresses, correct address mistakes automatically, and do other "smart" things to ensure packages get to where they need to go. Essential what this system does in reality, is change the addresses to the wrong streets. Eliminates Cardinal directions off packages, or changes them to the completely opposite. It basically makes our life a living hell. Ever since the implementation of this new system, I have seen more employee turnover than when I worked at wal-mart. I'm not talking people just hired that quit, these people that left were there for 5, 10, and in some cases, up to 15 years or more. It's just very saddening. And the best part is, Management says "Our system works fine, it's because of the drivers that it is failing."
But hey, I'll put up with it as long as I keep getting my fat paychecks :-D
Full Time UPS Service Provider, Sarasota, FL
'90 Miata Automatic, '92 Miata (girlfriends), '95 Miata, 1/3 of a '96 Miata, '88 626 Touring Sedan (ATX), '88 626 Touring Sedan (MTX) '88 MX-6 GT
...I need... more cars...